Secure Access Starts Here — Trezor® Wallet Login Guide
Step-by-step instructions, troubleshooting tips, and recovery best practices for Trezor® hardware wallets.
Trezor® Wallet Login — quick overview
A Trezor® hardware wallet protects your private keys offline. Logging into your Trezor® Wallet—via the web flow at trezor.io/start or through the Trezor® Suite app—requires the device, your PIN, and sometimes the Trezor® Bridge. This guide walks you through access, common errors, and recovery steps.
Preparing to log in
- Use the official start URL: trezor.io/start to verify your device and download the Trezor® Suite app.
- Install Trezor® Suite (desktop or web) or the Trezor® Suite App on mobile to manage accounts, sign transactions, and update firmware.
- Download Trezor® Bridge when using browser-based flows that require native USB communication; find the correct Bridge at official sources.
Step-by-step: Trezor® Wallet Login
- Connect your Trezor® hardware wallet with the supplied USB cable.
- Open trezor.io/start or launch Trezor® Suite and allow the site/app to detect the device.
- Enter your device PIN using the on-screen/randomized keypad and confirm actions physically on the device.
- Once authenticated, your accounts and balances will appear in Trezor® Suite.
Pro tips: Always verify the site certificate and use an up-to-date OS. If the browser can't see your device, install Trezor® Bridge and restart the browser and device.
Troubleshooting common login issues
If you encounter Trezor® login not working or Unable to login Trezor errors, try:
- Reinstalling Trezor® Bridge and using a different USB cable/port.
- Clearing browser cache or using a browser Trezor® Suite supports (Chrome, Edge, Firefox).
- Updating firmware on the device via Trezor® Suite if prompted.
Error examples: Error Connecting Trezor® Account, Can't verify Trezor® Wallet, or Trezor® Suite App not Working—usually resolved by reinstalling Trezor® Suite or Bridge.
Account recovery & 2FA
Trezor® devices use a recovery seed (24 words by default). If you lose device access, perform Trezor® Account Recovery on a new device using your seed. There is no centralized 2FA reset—if you used a third-party service’s 2FA tied to the device, follow that service’s recovery flow. Trezor® itself does not manage online 2FA tokens.
FAQs
- How do I start with Trezor®? Visit trezor.io/start and follow the official setup to download Trezor® Suite and initialize your device.
- What is Trezor® Bridge? A small native helper that allows browsers to communicate with your Trezor® hardware wallet.
- My Trezor® won't connect — what now? Try another USB cable/port, reinstall Bridge, and ensure Trezor® Suite is updated.
- How to recover a lost device? Use your recovery seed to restore accounts on a new Trezor® device; never share your seed.
- Can support reset my PIN? No—PIN resets are impossible without the recovery seed. Contact the Trezor® Help Center for guidance on device integrity and recovery procedures.
- Where to get official help? Use the Trezor® Help Center and official documentation linked from trezor.io.